How to write a Personal Care Assistant job description

Learning how to write a job description for your Personal Care Assistant will make easier to find the right person.

In this post I will outline the important details that must be included in your job description and provide a template for you (if you find it easier to edit rather than produce from scratch).

It isn’t true that writing a job description is a boring task. Furthermore, you don’t have to produce a job description for the sake of giving someone a piece of paper.

The right job description is the starting point for finding the right candidate for you.

Your job description helps you find the most qualified candidates for your role.  It also helps you stand out from other job descriptions that are competing for the same candidates you want.

With our guidance, you can write a job description that has the perfect balance of providing enough information about the role itself and includes who you are as an employer. 

Let’s get started. job description

What should you include in your Personal Care Assistant job description?

Job title

To begin with, be specific and brief with your job title. Think ‘it does what it says on the tin’. To be specific, the job title has to sum up the job itself. 

For the purpose of writing your job description, I would recommend using Personal Care Assistant as your job title, even if you use the terms Personal Assistant, PA or even carer in conversation. Read is there a difference between a Personal Assistant and a Carer for further context.

Moreover, avoid using abbreviations in your job titles. For example, use ‘Personal Care Assistant’ rather than ‘PCA’. This is important because you need to use terms that are familiar to candidates and ones they are more likely to look for. In addition, you want to distinguish the offered role from the typical Personal Assistant roles as mentioned in my post here.

Job overview

The job overview section is an opportunity to ‘sell’ who you are and what you expect from your Personal Care Assistant. If you get stuck, ask for help from a friend or family member who might already provide you with regular support.

More importantly, you want to hook your candidates with what makes working for you unique.  Be honest and don’t sell them a dream. Being a Personal Care Assistant isn’t for everyone hence it’s important that this section is a true reflection of you and the role.

Talk about the fun things you like to do and give them a sense of who you are and what you are like working for.

Don’t forget to include a location.  Include only the first half of your postcode e.g. DA11 or town (Gravesend for example) so that if you are listing your job online, it will appear higher in job search results.  However, please be safe.  Under no circumstances disclose your full address details in a job description.

Role and responsibilities

Outline the main responsibilities for this position.  You need enough detail here but it needs to be concise.  This is the section to personalise the role according to your needs.  Not every Personal Care Assistant role is the same and what you need for one person is very different for someone else.  Therefore it’s important to avoid putting in generic tasks just for the sake it.

Finding your Personal Care Assistant is not a numbers game. You want quality not quantity. 

If you’ve recruited for a Personal Care Assistant before, you understand that whilst having many applications can make you feel good, that high wears off when you realise that 90% of the candidates are unsuitable. 

If the role requires someone to send and respond to emails on your behalf, for example, include this detail so you are choosing someone who is not only good with computers but is also comfortable writing emails etc. on your behalf and has a good grasp of the English language.

Include a ‘day in the life of me’ section.  This is a great and personal way of giving candidates an idea of what your daily routine looks like.  It helps them understand the working environment and the activities that will support you with.  To this end, give the right level of detail here so candidates can work out if you and the role is right for them. 

Person specification

I often hear it said that many have left out this section, wrongly thinking that the ability to do the job is more important than the characteristics of the Personal Care Assistant.

Indeed for finding the ideal Personal Care Assistant for you, having the right qualities is of paramount importance, thus it’s a part of the job description that you shouldn’t overlook.

Do you want someone who can use their initiative and complete an array of tasks that may or may not have been set by you? Or would you prefer someone who likes clear guidance on all tasks and direction about what to do and how to do it?

Would you like someone who has similar interests and values to you? Similarly, a Personal Care Assistant who doesn’t mind working in a home environment as their ‘office’ but still maintains a professional and respectful demeanor?  Would you prefer a pet lover? How about a smoker or non-smoker? A chatty and cheerful or calm and quiet?

I think you get where I’m going with this.

In short, think about the characteristics of your ideal Personal Care Assistant and include the most important ones in your job description.

Exemptions under the Equality Act 2010

At FindMyPA.Care, we are not lawyers, nor do we offer any legal interpretation of the law.  But we will point out any employment legislation you need to know of for finding your Personal Care Assistant.

The Equality Act 2010 is one such legislation. 

Under the Equality Act 2010, it is illegal to treat anyone unfairly when considering them for employment or while you employ them.  There are nine specific characteristics protected by the Equality Act 2010.  These are:

  • Age
  • Disability
  • Gender reassignment
  • Race
  • Religion or belief
  • Sex
  • Sexual orientation
  • Marriage and civil partnership
  • Pregnancy and maternity 

Details of the Equality Act 2010 are available online accompanied by official explanatory notes.

However, there are specific circumstances when you can request a certain person which in theory is illegal under the Equality Act 2010. 

Let me give you an example.

Do you need your Personal Care Assistant to help you bath or shower, get in and out of bed, help you get dressed or help you use the toilet? This may be classed as an occupational exception.  It means you can choose someone of a specific gender to help you fulfil the role and protect your privacy and decency.

If this is the case then in your job description, you can say you are looking for a male or female Personal Care Assistant and should include the following text in your job description and job advert:

“I would like a female/male only Personal Care Assistants and I’ve applied for an exemption under the Equality Act 2010.”

Still, if you would like to read up further on the exemption criteria, refer to section 13.8 of the EHRC statutory code for Employment.

Qualifications and Skills

I admit that in some circumstances, it’s helpful to have a Personal Care Assistant with qualifications, however, before you get carried away, take a moment and reflect. Make sure you only list the important requirements as you don’t want to put off potential great candidates.

Is it essential they hold a degree?  Could you accept someone who is a student working towards their degree?

What training can you provide? Meaning you could accept candidates who may not have the full pre-requisite skills for the job.  If you can train them, include that in your job description.

Any successful applicant must go through an enhanced DBS check.  You should include this within your job description and let them know this is something you will organise and pay for on their behalf. For further information, please read How Do I Organise an Enhanced DBS Check for my Personal Assistant? 

Further help and advice

In summary, I’ve covered the principles of what Personal Care Assistant job description should include and why.

Do you feel ready to write one?

If you would like further inspiration before having a go, you could read Indeed’s How To Write a Job Description article. Or Monster’s How to Write a Job Description That Finds You Great Candidates.

On the other hand, within our article, I have provided a FREE printer friendly Personal Care Assistant job description in Microsoft Word. We only ask for your email address and this template will make it super easy for you to edit the specific parts you need to include.

Personal Care Assistant Job Description Template

In addition, if you would like us to check what you’ve written, we are happy to review your draft email us at and we’ll come back to you within two days.

How to write a Personal Care Assistant job description
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